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Alarm Modifier:

 

Alarm Modifier is a tool that helps you modify the status and severity of alerts automatically.  You'll have to define the criteria in a configuration profile so that the required modifications are made when the alerts satisfy the conditions in that configuration profile. 

 

 

Auto severity-change:

 

You can automatically change the severity of incoming alerts in AlarmsOne to  Critical, Major, Warning, or Info. This helps you prioritize alarms based on the alarm content rather than the irrelevant severity set by few apps. 

 

Change the Severity of Email alerts and Log alerts:
Using Alarm Modifier you can convert email based alerts into more meaningful alerts. Alerts from applications that are integrated with AlarmsOne using Email Integration, and the alerts from Log management apps always have the severity as Warning. To make those alerts have relevant severity level, you can configure Alarm Modifier to change the severity of the incoming alerts (say, Critical)from those applications based on the alarm content. Then you can create a notification profile to receive notifications only for critical alerts.

 

 

Below are the steps to configure an Alarm Modifier to automatically change the severity of an alert.

 

1. Give the Alarm Modifier a name.

2. Select a config profile or add a new one and define the conditions to be satisfied.

3. In 'Severity' drop-down box, choose Critical/Major/Warning/Info as per your requirements and click Add.

 

The order of severity in AlarmsOne is Critical>Major>Warning>Info. So, if an alert satisfies the conditions in two Alarm Modifier configurations, and if one Alarm Modifier wants to change the severity to Major/Warning/Info and the other wants to change the severity to Critical, the severity of the particular alarm will be changed to Critical.

 

 

Notification profile behavior: Notification profiles process the modified alerts and send notifications based on the criteria defined. Consider you have configured a notification profile (Eg: 'Critical events') that sends notifications if a Critical alarm comes in. You have also configured an Alarm Modifier that modifies the severity of particular alerts from Critical to Major. In this case, the notification profile 'critical events' will not process the alerts since the severity is now modified to Major.
 

 

 

Auto status-change:

 

You can automatically change the status of incoming alerts in AlarmsOne to acknowledged or closed. This helps you reduce alert noise by automatically responding to alerts that don't need your interruption. 

 

Below are the steps to configure an Alarm Modifier to automatically change the status of an alert.

 

1. Give the Alarm Modifier a name.

2. Select a config profile or add a new one and define the conditions to be satisfied.

3. In 'Status' drop-down box, choose Acknowledge/Close as per your requirements and click Add.

 

If an alert satisfies the conditions in two Alarm Modifier configurations, and if one Alarm Modifier wants to change the status to Acknowledge and the other wants to change the status to close, the particular alarm will be closed.

 

 

 

Auto delete:

 

Using Alarm Modifier, you can automatically delete unimportant alarms. This helps you reduce alert noise by automatically deleting alerts that don't need your interruption. 

 

Below are the steps to configure an Alarm Modifier to automatically delete an alert.

 

1. Give the Alarm Modifier a name.

2. Select a config profile or add a new one and define the conditions to be satisfied.

3. Click Enable in Auto-delete and click Add.

 

If an alert satisfies the conditions in two Alarm Modifier configurations, and even if one Alarm Modifier wants to delete the alarm, the particular alarm will be deleted.

 

 

 

Modifying the Field name and Field values:

 

Add new field:

You can add new field to an alarm. Goto Settings -> Alarm Modifier -> Add. Here, define the criteria and then in the 'Add new field' column, enter the field name and field value you want to add when the alarm satisfies the defined criteria.

 

 

Change existing field:

To change the existing field value, select the field name and then enter the new field value you want against that field name.

 

Rename existing field:

You can also rename an existing field name if the field name in the alarm is not relevant to you. Select the field and enter the new name you want to give to that field.

 

Remove field:

If you find any field unnecessary, you can remove it from the alarm. To do so, just select the field under the 'Remove field' box.